The National Disability Insurance Scheme provides Australian Disability Service Providers to manage effectiveness and compliance under the scheme.
NDIS service providers often use a wide array of IT software programs, creating inefficiencies that can harm the bottom line, damage the participant’s experience, and compliance issues. Impeding the organisation’s ability to reach its full potential. If you want to purchase a one-stop-solution NDIS CRM program for compliance requirements, service delivery and customer service you face a very big decision: which vendor to choose for your software. It often boils down to two vendors, forcing you to choose between them.
Keywords: NDIS; NDIA; NDIA compliance france telemarketing requirements, National Disability Insurance Scheme; NDIS CRM Software; Participant Management
Currently, you can find several Australian software providers offering a set of functionality specific to the NDIA requirements. It will depend on which software vendor you choose and what additional software you need. Datanova is proud to be one of the first organisations to bring an NDIS software package to the Australian market. Over the last 4 years, we have worked closely with 182 and counting NDIS Service Providers who helped to make this a one-stop solution for the NDIS service providers.
Suppose you are looking for a software package offering a complete suite for participant management, collaboration, communication tools, self-service client portal, rostering, NDIA bulk claiming, invoicing, and billing. A traditional CRM software package will not cover all aspects required for a true one-solution-fits-all NDIS CRM solution. Our goal for this article is to assist you in identifying what makes a one-stop-shop NDIS CRM solution to enable success and helping to avoid extra investments for additional software packages.