Although I have never personally agreed with spelling mistakes on companies' social media, there are certain turns of phrase and topics in which it could not only be allowed, but even cleverly used.
For example, publishing on LinkedIn on the company page of an international corporation would not be the same as publishing on the fan page of a rock band that has a casual and rude style.
Swear words and even writing that violates traditional formats would be welcomed by your audience.
Taking care of the language, tone and role of a social network is one of the practices that has the greatest impact on audiences, even if they do not perceive it clearly.
It implies that the agency really knows the segments that the network is aimed at and is capable of creating the entire visual and written environment and context to meet the needs of those audiences.
A good example would be their approach to Ruffles, where they clearly define an institutional but relaxed level.
Social Media Agency - Ruffles Example
Beyond good and bad practices
There will always be social media agencies that adhere to high ethical and quality standards while a email database lists poland lso addressing the needs of the people to whom their social media efforts are directed.
There will always be others who care little about these issues.
The important thing is that those who find themselves in the position of hiring an agency or not, take into account all the necessary elements to evaluate the convenience of one option or another and manage to make informed decisions.
Decisions that not only seek to satisfy a basic business marketing need but also pursue continuous improvement and strengthen ties with their audiences and consumers.
What do you value most in a social media agency? We look forward to hearing from you in the comments.
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Mind your language and tone
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