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Rostelecom, Odnoklassniki and 4 more new marketplace products

Posted: Thu Dec 26, 2024 4:43 am
by ashammi258
Ready-made modules will take over routine tasks and save managers' time
11/27/2023 Reading time 7 minutes
Rostelecom, Odnoklassniki and 4 more new marketplace products
We have added new modules to the marketplace that will help improve customer service and make the work of employees more convenient. Today in our selection: telephony Plusphone and Virtual PBX from Rostelecom, an alternative to payment terminals from LIFE POS, online accounting "My business", automation of shipment of goods to oShip marketplaces and integration with Odnoklassniki.

And partners from Yandex.Business and ЮKassа have lithuania phone numbers prepared special bonuses. Look for them in the article.
Improve the quality of your call center with the Plusphone telephony module
Control communications with clients with the Rostelecom module
Save on cash register equipment by integrating with LIFE POS
Automate your work with accounts in the online accounting service "My Business"
Upload orders to oShip from RetailCRM
Find new clients on Odnoklassniki
Improve the quality of your call center with the Plusofon telephony module
The module will help make communication with clients more efficient. When a subscriber from the client list calls, the manager will immediately see basic information about him. This will allow you to recognize customers before the conversation and improve service.

If the call is from an unknown number, the module will automatically create a new order or client card. You will be able to save your employees' time and not lose a customer.
5 principles of a successful loyalty program from the GARLYN brand
Plusphone module
The module allows:

receive and make calls from RetailCRM
automatically assign calls from a client to the manager assigned to him
forward the call to the responsible employee if no one picked up the phone
create a customer card and a new order during an outgoing call
connect caller ID
send sms from order card

You will also be able to control the quality of the managers' work. The client card stores the call history, missed calls and conversation recordings. You can listen to them both from the desktop version and from the mobile application.

You can find the module in your system: Settings → Marketplace → Telephony
Control communications with clients with the Rostelecom module
Connect the integration with the largest communication service provider in Russia — and communicate with clients from RetailCRM. The module will help track communications and control the work of managers.

The system updates information about incoming and outgoing calls every 15 minutes. The entire call history is stored in the client card.