AI can play a role in enhancing citizen engagement with local government while respecting data privacy:
Automated Grievance Redressal Systems: AI-powered chatbots can handle initial inquiries and route grievances to the appropriate departments.
Sentiment Analysis of Citizen Feedback (Anonymized): AI can croatia phone number datanalyze the sentiment of citizen feedback submitted via text or voice messages (after anonymization) to identify key areas of concern.
Personalized Information Delivery: AI can tailor information about local initiatives and services based on citizen preferences and location (linked to their phone number but respecting privacy settings).
Predictive Analysis of Citizen Needs (Aggregated Data): Analyzing aggregated and anonymized data on citizen feedback and service requests can help local governments anticipate future needs.