Even if your stock is less trendy
Posted: Sat Dec 28, 2024 4:02 am
Customer satisfaction is now tied, more than ever, to simply communicating availability via the following methods: Best-in-class e-commerce systems should warn customers if local inventory levels are low or items are out of stock. If your solution is lacking features, it’s a signal an upgrade may be necessary to keep customers happy. Add your products for free to Google’s Merchant Center and be sure you’re keeping a good eye on them for accuracy. Add products to your Google My Business listings as a form of virtual window shopping If you’re selling one of those Cabbage-Patch-Tickle-Me-Elmo-iPhone-hot items, definitely consider investing in video sales.
I predict we’re on our way to a QVC-like commerce argentina phone number database future and this is a great time to experiment with this form of sales. Social commerce is on the rise, too, and if your customers shop on Instagram or Facebook, you should be there. Meanwhile, purely informational social posting can help you signal availability of desired merchandise. And, of course, be sure every member of your staff is well-trained in and has access to an accurate inventory database so that walk-in, phone, chat, and text-based queries can be quickly and correctly answered.
2. How can I get [x]? Person walking through the snow away from the camera. Once a customer has established that you have an item they want, the natural next question is how they will access it, and success now depends on offering multiple options. At-home local delivery by in-house or third-party drivers, curbside-pickup, and shipping make up the present norm alongside in-store pickup. In certain verticals, shoppers will also want to know if items can be bundled as a gift or gift-wrapped.
I predict we’re on our way to a QVC-like commerce argentina phone number database future and this is a great time to experiment with this form of sales. Social commerce is on the rise, too, and if your customers shop on Instagram or Facebook, you should be there. Meanwhile, purely informational social posting can help you signal availability of desired merchandise. And, of course, be sure every member of your staff is well-trained in and has access to an accurate inventory database so that walk-in, phone, chat, and text-based queries can be quickly and correctly answered.
2. How can I get [x]? Person walking through the snow away from the camera. Once a customer has established that you have an item they want, the natural next question is how they will access it, and success now depends on offering multiple options. At-home local delivery by in-house or third-party drivers, curbside-pickup, and shipping make up the present norm alongside in-store pickup. In certain verticals, shoppers will also want to know if items can be bundled as a gift or gift-wrapped.