Managing workplace conflicts is a desirable behavioral skill for all people who work in corporate environments, since coexistence and the work environment influence the achievement of goals.
According to organizational culture experts , employees with a high sense of well-being are 27% more likely to perform with excellence and 45% more likely to adapt well to changes .
The quality of relationships within the team and the efficiency of internal communication largely determine the dedication, commitment and level of satisfaction with work.
Those in leadership positions telephone number identifier philippines in the business environment are already accustomed to managing employees with diverse personalities. This creates the need to master a repertoire of styles and strategies for conflict management and managing workplace well-being.
Happiness increases employee productivity by 12% . However, it is not a permanent state and your company's management model or type of leadership can sooner or later generate work-related stress in some employees.
Stress can build up and cause conflicts among employees who share a workspace and interact for much of the day.
It is also natural for conflicts to arise during customer service, and in this regard, taking action is essential — in Latin America, 32% of consumers are willing to leave a brand after a bad experience.
Keep reading to find out what you need to know so that workplace conflicts don't take you by surprise!